Warranty
We offer a 1-year warranty on all of our vehicles.
Warranty inclusions and exclusions
Clutch
Your clutch is covered for any unexpected problems. Most modern clutches rarely go wrong, and should last for more than 10 years or 100,000 miles. Dual mass flywheel, single mass flywheels, automatic clutch packs, release bearing, clutch pressure plate, clutch actuator, master and slave cylinders. Replacement due to burn out from age and mileage. If you’re heavy on the clutch, you may wear it out sooner.
Gearbox
Gearboxes wear over time, and signs of this can be spotted during your routine service. While we don’t cover repairs related to age and usage, we do cover bigger unexpected problems. Gears, forks, shafts, oil pumps, valve bodies, bearings, casings, synchro hub, valve body, governors, solenoids, brake bands, clutch packs, shafts, drum, damper, chains, internal belts, springs, speedo drive and torque converter. Items that break due to wear and tear. Oil plays a big part in a healthy gearbox, so we’ll check this for you every service.
Engine
Your engine is the heart of your car, so we’ve made sure to cover all the major parts. If one isn’t included, that usually means it’s a non-moving part, or something that won’t experience electrical or mechanical faults. Camshafts, pistons, pistons rings, gudgeon pin, bearings, crankshaft, shells, con rods, cam belts, cam chains, sprockets/pulleys, inlet/exhaust valves, valve springs, rocker arms, tappets, cylinder head, balance shafts, crank pulley, vacuum pump, EGR valve, EGR cooler, supercharger, turbocharger, ignition coil, tensioners, governors, cam sensors, crank sensor, temperature sensors, Lambda sensors (O2), Nox sensor, knock sensor, MAF sensor, MAP sensor, EGR sensor, throttle sensor, oil pressure sensor, throttle body, intake manifold, swirl flaps, control valves, breather valve, solinoid control valve, vacuum control valve and oil cooler.
Auxiliary drive belts, brackets, mountings, tappings, supports, fixings and fastening, and turbo failures due to carbonisation for vehicles over 10 years old or 100,000 miles.
Driveline and differential
The driveline and differential systems are all about how your wheels turn. Unlike some other warranties, ours covers most of the things that can go wrong with this part of your car. Wheel bearings, hubs, stub axles, axle, drive shafts, propshaft, propshaft bearings, support bearings, constant velocity (CV) joints, Haldex units, 4WD pump, 4WD solinoid, sensors, actuators, motors, planetary gears, spider gears, pinon gear, input pinon, crown wheel, bearings, casings, flange, transfer box and universal joints. Items that break due to wear and tear, like CV joints rubber boots and gaitors.
Suspension
Suspension takes care of your car’s ride and handling on the road. This system has a lot of moving parts. If they fail unexpectedly, we’ll cover them. Coil springs, leaf springs, shock absorbers, air compressor, air suspension valve blocks, directional valves, suspension height sensors, hydraulic pump, levelling sensors, pressure sensor, suspension air bags, anti-roll bar, torsion bar, hydraulic anti-roll bar drop links, bearings, lower arms, upper arms, trailing arms, control arms, tie rod, ball joints, panhard rod and shackles/links. Any part that has reached the end of its normal working life. Regular servicing will help to identify suspension issues before they cause serious damage.
Steering
Steering is much more than the wheel you use to turn the car, as you’ll see from the big list of parts we cover for repair. Check the general exclusions area for the few things that aren’t covered. Steering box, power steering rack, power steering pump, electric assisted racks, electric steering column, hydraulic assisted racks, hydraulic pump, check valve, relief valve, motors, pressure sensors, temperature sensors, angle sensors, universal joints, steering column, inner tie rods, track rod ends, swivel hubs and universal joints. Any part that has reached the end of its normal working life. This means any part that needs to be replaced due to long-term use or mileage.
Cooling system
The cooling system stops your car from overheating by keeping your engine working at a safe temperature. We cover most parts that can break in this vital system. Water pump, thermostat, radiator, heater matrix, cooling fan, temperature sensors, pressure sensors, oil cooler and intercooler. Rubber hoses, pipes, contamination or foreign object damage, plus other general exclusions. Leaks, loose pipes or deterioration can be picked up early in your routine service.
Air conditioning
Air conditioning helps to regulate the temperature inside your car. Common issues here include leaks and blockages, which you’re covered for with cinchCare. Compressor, compressor clutch assembly, condenser, evaporator, dryer, heat exchanger, pressure sensor, air con regassing if gas was lost because of system breakdown. Air con regassing if it runs out or fails.
Braking system
Your braking system is made up of hundreds of parts, all responsible for the safe stopping of your car. We’ll check for issues with this system as part of your routine service. ABS pump, brake servo, brake booster, vacuum pump, master cylinder, callipers, Anti-lock Braking System (ABS) control module, electronic parking brake control module, control switches, motor and actuator assembly, pressure sensors, radar sensor, wheel speed sensors, pedal box, compensation valve, metering valve, springs, cylinders, auto adjusters, handbrake cables and handbrake level. Brake discs, drums, pads, linings, shoes, hoses and pipes. These items wear as part of doing their job to stop your car, and may need replacing every 30,000 miles or so.
Fuel system
Most cars today have pretty reliable fuel systems. Problems here tend to come from the wrong fuel being put in the car. Engine control module, fuel injection pump, fuel lift pump, fuel tank sender unit, throttle position sensor, throttle body, manifold absolute pressure sensor, mass air flow sensor, crankshaft position sensor, port deactivation valves, fuel rail and fuel rail pressure sensor, fuel pressure regulator, Lambda sensors, injectors, pre-heater, return valve, fuel level sensor, temperature sensor, shut-off solenoid, overflow valve and metering valve. Contamination, misfuelling, filters, and the clearing of fuel lines. Many fuel caps now come with green or black surrounds to help stop misfuelling.
Electrics
Unlike many warranties, cinchCare covers repairs to all electrical faults. Things like bulbs, fuses and wires aren’t covered since these items are meant to perish, and are affordable to replace. Starter, alternator, ignition coils, front windscreen and rear window wiper and washer pump motors, horn, key remote fobs and cards, electrical switches, window motors and regulators, central door locking actuators/latches, fuel flap solenoid, window switches, window motors/regulators, central locking switches, seat controls, heater fan motors, solenoid, actuators, all electronic control units, instrument cluster, airbag system, pre-tensioners, parking sensors, indicator and wiper stalks, heating control switches and buttons, latch solenoids, clutch switch, accelerator sensor/pedal, level sensors, pressure sensors, temperature sensors and auxiliary heating system. Batteries, wiring, bulbs, LED, fuses, re-flashes and upgrades. Failures to these items helps to stop damage from happening to more expensive parts. In-car entertainment cinchCare covers any repair to your car’s built-in entertainment and information systems. Built-in navigation/audio systems, bluetooth system, speakers and control switches. Portable devices like satnav (satellite navigation). “”Built-in’ means parts that were included in the car at the time of manufacture.
General exclusions
Not all car parts are covered for repair under warranty. As with most plans on the market, we exclude repairs to parts that have reached the end of their working life through age or mileage. Water ingress, exhaust system, corrosion, seizure, pipes, hoses, unions, core plugs, bushes, decokes, foreign object damage, air bags, gaskets, seals, oil leaks, mountings, fixing and fastening devices, serviceable components, and noisy parts that otherwise work as normal.